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Data Privacy Policy

Last Updated: 23rd August 2023

1. Introduction

Welcome to CommercePro (“we,” “us,” or “our”). This Data Privacy Policy outlines how we collect, use, disclose, and protect your personal and business information when you use our Software as a Service (SaaS) platform that integrates with HubSpot, Stripe, and Xero and utilizes Amazon Web Services (AWS) for data transfers and storage.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes data that can directly or indirectly identify an individual, such as names, email addresses, phone numbers, and other relevant contact information.
  • Business Information: This includes data related to your company or organization, such as business names, industry, and financial information.
  • Usage Information: We collect data about how you interact with our platform, including log files, user actions, and preferences.

3. How We Use Your Information

We may use your information for the following purposes:

  • Providing and Improving Services: We use your data to operate and enhance our SaaS platform, troubleshoot issues, and offer better user experiences.
  • Communication: We may contact you to provide updates, support, or information related to our services.
  • Integration and Data Transfer: Your data will be shared and transferred between our platform and integrated services (HubSpot, Stripe, Xero) using AWS infrastructure. This enables seamless data synchronization and functionality.
  • Legal Compliance: We may process your information to fulfil legal obligations or respond to lawful requests.

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Integrated Services: Your data may be shared with HubSpot, Stripe, and Xero to facilitate integration functionality.
  • Service Providers: We work with trusted service providers who assist us in delivering our services. These providers may process your information on our behalf.
  • Legal Requirements: We may disclose your information to comply with legal obligations or protect our rights, privacy, safety, or property.

5. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. AWS is used to store and transmit data securely.

6. Your Choices

You can exercise certain rights regarding your data, including accessing, correcting, or deleting it. Contact us at support@commercepro.co to exercise these rights.

7. Updates to this Policy

We may update this Data Privacy Policy from time to time. Changes will be posted on our website, and your continued use of our services after such changes constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions, concerns, or requests related to your data and privacy, please get in touch with us:

Address: Privacy Officer, CommercePro, Level 1 114 Ponsonby Road, Grey Lynn, Auckland, New Zealand, 1011 .
Email: support@commercepro.co
Phone: +64 9 360 1404